MCS IT Support providing support in Helensburgh and across the shire

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TRAINING

Client staff

We strongly believe in empowering our clients by offering on the fly training for any topic required. It is our goal to build our clients knowledge and confidence so if something unexpected ever happens you have the power to not let it stop you.

Our Staff

All staff have unlimited access to training courses not just including Cisco and Microsoft certifications. We include training from CompTIA, CSSP as well as encourage web design, SQL and Perl. I’m sure you will agree, if we have the best staff possible then we can offer the service that you deserve.

JUST A FEW OF OUR SERVICES

You will discover that our positive approach enables us to support almost any environment. If you need it, we can deliver. If you need your support staff to be certified in something specific, we can make it happen

Voice Services : We support all forms of telephony from stand alone lines and Spectrum to traditional PABX systems including hybrid as well as full blown VoIP solutions
Asset Management : We monitor and maintain a list of all IT assets offsite and can give recommendations on when equipment should be replaced based on performance and reliability, not just age.
Daily maintenance : We monitor all critical systems daily to ensure all is well and there are no surprises. If need be, we can be at your office before you are ready to resolve any overnight issues.
Offsite backups : We not only setup a robust backup solution, we also test it periodically and take nothing for granted. When it comes to your data, we treat it like its our own.
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MCS SUPPORTS COMMUNITY COMPUTING

We believe every little bit matters

We have been proudly supporting the world community grid since 2005 and we encourage all of our clients and friends to do the same. By using the spare processing power on servers, while you sleep we are able to make a real difference in the world.

We are happy to manage this for our clients and even offer discounted support rates to those who contribute. Just check out what we have managed to achieve while we sleep.

MCS TIME KEEPING

Contributing to the time keeping pool keeps everything precise

We all keep track of time but most people don’t understand where it comes from. We run a dedicated service as part of the Australian time keepers pool, this means that all the devices on your network will show the exact same time, no more day light savings changes or worrying about time drift. We are so proud of this service we offer it to all and publish our stats so anyone at anytime can see. Click here to see our stats right now